QA Team Lead - Documents team

Readdle is a pioneering force in the personal productivity space on Apple devices, having shaped the landscape since 2007. Our mission is to empower individuals and teams with innovative technology, enhancing their efficiency and creativity. We are dedicated to crafting exceptional mobile and desktop experiences for those who aspire to achieve more.

The QA Lead is responsible for ensuring the overall quality of the company's software products and systems. They lead the QA team in planning and executing testing strategies, identify and track quality assurance metrics, and work with development teams to resolve defects. The QA Lead also establishes and maintains industry best practices and standards for testing, and provides guidance and mentorship to the QA team. The ultimate goal of the QA Lead is to deliver high-quality software that meets business and user requirements, and exceeds customer expectations.

What will you do:

• Write team plans
• Assign tasks to team members. Make sure the team meets the deadlines
• Analyze QA teams results
• Check the QA performance metrics
• Revise, analyze and organize QA processes and documentation improvement
• Keep up to date  job description for the QA Team specialists
• Run hiring interviews, create, explain and run candidate whiteboards and share feedback with him.
• Plan, share and validate new members onboarding
• Mentor and teach newcomers
• Handle releases
• Monitor product quality and improve QA process according to it
• Qwn crisis management in case of critical problems
• Scale a team according to business demands
• Contribute to the team's meetings (Daily Standup, Grooming Sessions, Design Reviews, Weekly Team Sync, Retrospectives, and Sprint Plannings)
• Share knowledge with team and company
• Assist the QA team in the improvement of UI Tests coverage
• Challenge existing processes, highlight problems, and propose improvements
• Timely inform manager regarding obstacles and problems preventing efficient delivery of expected results
• Assist other product teams in the area of your competence (on demand)
• Communicate found issues in other company's products. Provide feedback on the design reviews. 

What you will get at Readdle:

• Customer-centric culture. We put our customers first. It means that every employee can benefit from interacting with our customers directly. It enables us to create and deliver the best solutions for millions of our users.
• Professional growth. We are professionals at everything we do. It means we own our decisions, our work, and our results. We provide quality feedback to others and welcome feedback as an opportunity to learn and improve.
• A team of amazing people. The greatest power we have is the team. It means we care about each other, ensure transparency, and invest in everyone's success.
• Impact on our products. We aim to create valuable products. It means that we improve ourselves constantly by overcoming constraints, simplifying our processes, and improving our capacity.
• Innovative culture. We try to be innovative and creative in everything we do. It means that we expect, appreciate and value new ideas.