Technical Support Engineer │ DOU

zł 17000 — 22000

Gross / Month / B2B

Other

remote

SoftTeco is a worldwide outsourcing company. Now we are looking for Technical Support Engineer. The customer is an Israel Company, which is a global leader in intent marketing.

We offer:

An option to participate in social projects that our company works on together with such organizations as UN, WHO, Red Cross and other international institutions.
Feedback on your work three times per year, with real assistance in solving any issues that might arise. As well, feedback implies providing recommendations on further career planning.
Bonuses and perks for various activities within the company.

Would like to see:

2+ years experience in Tier 2-3 technical support roles.
Extensive knowledge of SQL scripting (RedShift, MySQL, Athena, MongoDB).
Strong ability to take ownership from initial report and follow through until full resolution and customer satisfaction.
Knowledge of web technologies: HTML, CSS, JS etc.
Basic knowledge of troubleshooting performance issues in a distributed microservice environment
English B2+

Nice to have:

Familiar with Google AdWords /Analytics.
Experience with monitoring/logging tools (Such as Datadog, Grafana, Kibana, CloudWatch).
Experience with ETL and BI tools such as Tableau.

Joining SoftTeco you also get:

A comfortable office in Warsaw — if you like working in the office.
Flexible working hours.
Additional bonuses (health insurance, fitness center attendance, participation in conferences, courses, various training programs, and much more).
Educational programs (including English and Polish courses).

Location: Poland, Ukraine.