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Ireneusz Łuczyński
Business-Systems Analyst
Danone
location-pointer-icon Warszawa
Doświadczenia
15 lat
Poziom angielskiego
Advanced
Linki
Bio

I am a Project Manager who can manage projects with the precision of a Swiss watch and the humor of a stand-up comedian. Thanks to my organizational skills, your team will work like a well-oiled machine and every project will be successful. As a Business and Systems Analyst, I can analyze business needs and design systems that solve problems and improve operational efficiency. By hiring me, you will gain not only efficiency and punctuality, but also a dose of positive energy and innovative technological solutions that will help your company develop and achieve better results.

Umiejętności
**Experience in Implementing SaaS Systems:** - I have completed over 50 implementations of SaaS systems (web/mob) for various clients from the FMCG sector. - I led the AI ​​Shelf Recognition project, cooperating with development, sales, QA and PM teams. **System Integrations:** - I have carried out over 10 integrations between customer CRM systems and SFA. - I integrated the merchandising agency's system with the AI-Powered Shelf Recognition system. - I integrated marketing contacts between the CRM system and the marketing automation system. - I implemented SSO in a CRM system for the Homecare industry. - I implemented AWS Connect (CallCenter) and integrated it with the CRM system. **Project Management:** - I implemented a global CRM system (SalesForce) in the healthcare sector, covering Poland, the Nordic and Baltic countries. - I conducted business analyses, acted as a Scrum Master and managed project implementations. - I coordinated changes, tests and managed the product (UX, UI). - I managed risk and monitored project goals. - I conducted consultations, created BPMN documentation and negotiated CAPEX budgets up to PLN 1M. - I defined the scope of projects, managed their implementation (Asana, Jira, Redmine) and monitored project goals. - I coordinated tests and prepared periodic reports in PowerBI. - I analyzed system maintenance (SLA).

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