Middle Information Developer

ELEKS Information Development Office is looking for a Middle Information Developer in Poland.

REQUIRMENTS

• More than 3 years in the Information Development/Technical Communication/Technical Writing field
• Advanced or Proficiency English
• Ability to show the portfolio of documentation samples or perform the practical test task
• Extensive experience with producing various deliverables: user manuals, help systems, technical/operations manuals, API documentation, knowledge bases, video tutorials, etc.
• Extensive experience with professional tools like MadCap Flare or ATCS, Camtasia, or Storyline
• Experience starting documentation projects from scratch
• Outstanding communication and presentation skills
• Initiative and proactive

RESPONSIBILITIES

• Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff.
• Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff.
• Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO.
• Communicate the status of documentation tasks in progress to ensure timely delivery.
• Interview subject matter experts to obtain ongoing details on the projects.
• Create documentation templates for various document outputs.
• Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems.
• Create various types of video documentation under supervision of senior staff.
• Implement and support single-sourcing, structured authoring, and minimalism.
• Create documentation interactivity elements (index, hyperlinks, related topics, etc.).
• With minor supervision of senior staff, create context-sensitive help systems and cooperate with the development team to embed them into the product.
• Conduct peer reviews to aid in proofing documentation prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements.
• Follow all stages of documentation development and provide high-quality results.
• Translate technical texts that require minor review and editing from senior staff.
• Perform basic troubleshooting of document outputs and formatting using HTML, XML, and CSS.
• Take active (or passive) part in competence development events of IDO.
• Take part in coaching and mentoring of the junior staff.

You can apply your CV here: https://jobs.lever.co/eleks

WHAT WILL YOU GET WITH ELEKS

• Above average compensation and competitive Social package (https://careers.eleks.com/benefits/)
• Competence development
• Team of professionals
• Dynamic environment with low level of bureaucracy

ABOUT ELEKS

ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.