Information Security Analyst/ IT Support Engineer (Level 2) IRC240541

As a Level 2 SOC Analyst, you will play a critical role in the daily operations of our Security Operations Center (SOC) within one of the largest cybersecurity service providers. The company specializes in delivering comprehensive cybersecurity, compliance, and data privacy services to organizations of all sizes, helping them defend against current and emerging security threats. Your work will directly contribute to improving the security and privacy maturity of our clients, ensuring they meet industry regulatory and compliance standards. By focusing on people, processes, and technology, we aim to manage risks effectively while supporting business growth in a secure environment

Requirements:

• Bachelor’s degree in computer science, Information Security, or a related field.

• 2-4 years of experience in a SOC environment.

• Good understanding of SOC operations, including monitoring, detecting, and responding to security incidents.

• Ability to handle more complex security incidents, perform in-depth analysis, and coordinate responses to mitigate threats

• Strong skills in analyzing security logs and alerts, and implementing advanced monitoring techniques to identify potential threats and vulnerabilities.

• Strong knowledge of incident response and threat hunting techniques.

• Excellent mentoring and leadership skills.

• Proficient in using SOC tools and technologies.

• Strong English communication skills

Preferred Certifications:

• CompTIA Security+• SC-200: Microsoft Security Operations Analyst

• Knowledge of French is a plus

Job Responsibilities:

As a senior analyst on shift, the ISA Level 2 oversees incident escalations, mentors Level 1 Analysts, and ensures timely and effective incident detection and response. This role involves performing advanced investigations and response and coordinating with the TSS team.

Responsibilities:

• Have final decision authority for the escalation of incidents within the SOC.
• Ensure incidents are detected and tracked in a timely manner.
• Monitor Level 1 Analyst performance in investigating incoming incidents.
• Investigate incidents escalated by Level 1 Analysts.
• Mentor Level 1 Analysts to improve detection and analytical capabilities.
• Update and reference SOC collaboration tools as necessary for changes to SOC processes and procedures.
• Coordinate to tune alerts and events.
• Perform containment and response actions using tools like Defender and Cybereason.
• Escalate incidents requiring further investigation to the next level, or close incidents as applicable.
• Ensure the relevance and accuracy of received alerts, escalating those that are not to the TSS Team
• Handle communications external to the SOC.
• Perform threat hunting activities weekly with the TSS team.

What We Offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.