Customer support SaaS

#Customer support #remote #upperintermediate #1000-1500€ SAAS

We are swiss company, our clients are large companies from all over the world operating in various fields such as telecommunications, energy supply, air transportation, insurance and many others.
at the moment we are opening a competition for the position of a support service intern for our team in EU.
We offer salary 1000-1500€, opportunity for professional growth. Friendly atmosphere (great team of professionals always ready to help)
necessary skills
Desire to acquire technical skills in working with SaaS solutions
Attention to details, ability to analyze, ability to learn quickly
as a plus
Technical education
Experience in a similar position
responsibilities
Studying all the features of the company's product.
Learn how to analyze customer business needs and provide them with the solutions they need.
Listen and respond to customer needs and concerns.
English written and spoken — B2 Upper Intermediate English level
HTML, CSS, JavaScript good knowledge or understanding
Possibility to troubleshoot through Dev Tools of the browser
Tech savvy
Problem solving attitude using on-hands instruments
Multitasking
would be a plus:
C1-C2 Advanced English level
Kubernetes
Experience in Customer Support
Familiar with log reading in general
Linux command line
Rest API understanding (Postman etc)
Github