The Senior BA/PO plays a crucial role in supporting business processes using technology solutions. This role is dedicated to complex, large-scale Salesforce projects developed by the team. This role also provides stakeholders with timely updates and metrics through effective communication. They adapt to evolving business and project requirements.
Client is a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, Client was founded in 1984 and employs approximately 10,000 coworkers. For the trailing twelve months ended September 30, 2020, the company generated Net sales over $18 billion.
- Interface with Product Manager (PM) to take direction on feature development.
- Manage and groom backlog for the team.
- Provide business level guidance to development team.
- Work with project stakeholders to define project scope, goals, deliverables, business and software requirements.
- Create and maintain business and software requirements documentation.
- Effectively manage project scope changes to ensure any change to scope is relevant, approved by stakeholders and documented.
- Define software acceptance criteria and validate the product according to them.
- Act as Product Owner in the product roadmap development.
- Clearly translate business requirements into software requirements understandable for the development team.
- Educate development team about product features and functionality.
- Salesforce ecosystem BA experience, including CPQ.
- Experience in Salesforce and CPQ customization and integration complex and large-scale projects.
- 5+ years of experience in requirements management or business analysis in IT companies.
- Excellent written and oral communication skills.
- Good communication and negotiation skills.
- Ability to prioritize tasks/objectives with strong organizational, administrative and analytic skills.
- Critical thinking and problem-solving skills.
- Knowledge of key business analysis tasks, requirements engineering techniques.
- Familiarity with Agile/Scrum methodology.
- Shifted hours 10AM-7PM or 11AM-8PM. Central time overlap required: ~4 hours per day.
Nice to have:
- Experience in Agile SAFe framework.
- Experience supporting large-scale Salesforce implementations with multiple instances.
- Familiarity with Salesforce/CPQ GovCloud.
CPQSalesforce