• analyzing and diagnosing incoming cases;• debugging server-side, client-side code, and database queries;• conducting comprehensive testing of the solution;• providing development consultations, including phone support;• handling feedback on cases and escalations efficiently;• analyzing the performance of all system components;• resolving the issue or preparing a description for product developers.
• proficient in JavaScript at an intermediate level;• proficient in C# at an intermediate level;• proficient in SQL (T-SQL) at an intermediate level;• experience with MS SQL Server, Oracle and Postgres databases;• extensive background in web application development;• skilled in developing integrations between web applications;• excellent customer service and interpersonal skills;• exceptional proficiency in both verbal and written communication;• strong teamwork and collaboration skills;• the ability to handle multiple activities simultaneously and prioritize tasks effectively;• English level — Upper-intermediate or higher.