Brightech is an international company developing innovative solutions to support business growth across various industries. As part of a holding primarily focused on U.S. transportation logistics, we operate in four countries: Ukraine, Poland, the USA, and Mexico.
Now we are looking for an Integration Specialist with a solid understanding of CRM systems, API integrations, telephony platforms, and automation tools, who can drive technical solutions across departments and ensure seamless system interoperability.
Your future tasks:
- Develop and optimize systems workflows, processes, integrations to streamline business operations (CRM, telephony systems, other systems);
- Automation of processes and data bases management;
- Coordinate and support integrations between the CRM and third-party systems, including telephony and marketing automation tools;
- Act as a mediator between internal teams and external vendors to coordinate technical projects and integrations;
- Maintain up-to-date and reliable system information;
This position is yours if you have:
- Background of 2+ years in a related field;
- Proven experience in implementation or integration of the CRM system in your previous position;
- Utilization of AI tools for workflows and processes automation;
- Knowledge of network management, including LAN/WAN, VPN configurations;
- Experience with telephony platforms (VoIP, PBX) and their connection to business software;
- Understanding of APIs, middleware solutions, and automation technologies;
- Process Analysis and Improvement: Ability to map, assess, and enhance business and technical workflows for greater efficiency and effectiveness;
- Cybersecurity: Awareness of IT security standards and their application.
It will be a great advantage if you have the following skills and knowledge:
- Coding or scripting skills (e.g., SQL, Python, Unix/Linux Shell) for automation and problem-solving is a plus
- Experience with creating (customizing) dashboards, reports, and analytics to support business decision-making depending on business needs.
Education:
- Bachelor degree in technical field (engineering, telecommunication, etc)
We offer the following benefits:
- Modern and comfortable office in Wroclaw in the Business Garden;
- The office works schedule 9:00 — 18:00 on weekdays;
- Paid vacation, sick days, public holidays and birthday day off;
- Budget for training;
- Multisport and Luxmed;
- English courses.
Send your CV, we will be glad to see you in our team!