We are looking for a structured and proactive Operations Manager to support the Chief Operating Officer in coordinating and executing internal operational initiatives.This role is focused on operational execution, coordination, and control: ensuring that internal processes are followed, tasks are completed on time, and teams stay aligned with company priorities.
Operational Coordination— Coordinate internal operational tasks and initiatives across teams— Track progress and ensure timely completion of tasks— Be the process owner for some processes
Process & Documentation— Prepare and maintain internal documentation (processes descriptions & diagrams, internal policies, operational guidelines)— Ensure consistency, clarity, and version control in documentation across teams
Compliance & Administrative Support— Help in handling compliance-related requests (KYC, document collection, etc.)— Prepare and organize documentation for audits and reviews— Coordinate with Legal and Compliance teams
Communication & Alignment— Share operational updates and process changes— Ensure teams are informed about new policies— Support internal communication across departments
Cross-functional Coordination— Act as a coordination point between different departments— Help resolve operational blockers and clarify responsibilities— Ensure alignment on ongoing tasks and priorities
Operation Strategy Execution— Take ownership of selected operational initiatives and drive their execution— Support prioritization of the operational tasks and initiatives— Track progress and ensure alignment with operational priorities
— 3+ years of experience in operations, project coordination, or similar roles
— Experience in corporate or structured environments
— Strong organizational and time-management skills
— Experience working with documentation and processes
— Attention to detail and structured thinking
— Strong communication and coordination skills