Technical implementation

Key Responsibilities

• Lead technical implementations of Client’s platform for new and existing clients, ensuring projects are delivered on time and meet customer requirements.
• Act as the technical lead during onboarding and continuous support of existing clients' interfaces.
• Configure and optimize platform deployments, ensuring scalability and reliability for large datasets
• Build, test, and maintain integrations using REST APIs, HL7/FHIR, EDI, and secure messaging protocols.
• Leverage our AWS infrastructure (ECS, EC2, RDS) for scalable and secure deployments.
• Oversee successful data and workflow integrations with EMRs.
• Collaborate with internal engineering teams to troubleshoot and resolve implementation challenges.
• Serve as the technical point of contact for customers throughout the onboarding process, ensuring clear communication and customer satisfaction.
• Document implementation processes and contribute to best practices for future deployments.

Requirements

• Technical Expertise
• Strong experience with PHP and Symfony framework
• Proficiency with MariaDB (preferred) or MySQL.
• Hands-on experience with AWS services: ECS, EC2, and RDS.
• Knowledge of REST API design and implementation

• Healthcare Industry Knowledge
• Familiarity with Electronic Medical Records (EMR) systems
• Experience with HL7/FHIR standard
• Understanding of secure messaging and EDI workflows

• Soft Skills & Communication
• Excellent communication skills, with the ability to work directly with customers and internal stakeholders.
• Experience in customer-facing technical roles (implementation, integration, or support).
• High-level proficiency in English (written and spoken).
• Excellent communication skills, with the ability to work directly with customers and internal stakeholders.
• Experience in customer-facing technical roles (implementation, integration, or support).
• High-level proficiency in English (written and spoken).

Preferred Qualifications

• Previous experience working in a healthcare SaaS or health IT environment.
• Project management or client success experience.
• Flexible hours. Customers are US based.