Veeam System Administrator

B4Restore is a Danish company with an international profile. B4Restore is the market's leading supplier of Storage-as-a-Service and Backup-as-a-Service solutions for global companies. We are the market leader in the Nordics and stand for ISO-certified security, highly certified specialists, high performance and our own data centres.

About the role:
You will work with operation and development of an enterprise backup platform and will, together with the rest of the team, handle the operation of our backup platform handling more than 70 million backup jobs a year for our customers.
With us, you will play a decisive role in ensuring stable operation and ongoing development of B4Restore's backup platform. You are therefore helping to make a direct difference to our operational reliability and our customers' satisfaction.

Responsibilities:
· Platform Maintenance and Development
- Maintain, monitor, and optimize the backup platform based on Windows and Linux and Veeam backup applications to ensure high availability and reliability.
· Incident Handling
- Respond to and resolve incidents from our monitoring systems related to Linux or the backup application promptly.
· Patching
- Manage and apply regular patches to the Windows and Linux operating system, the backup application and related software.
- Ensure all components are up to date and secure against vulnerabilities.
· Documentation
- Document all actions, changes, and configurations in a Service Management system.
- Maintain clear and concise operational guides, procedures, and incident reports.
· Collaboration
- Work closely with the Danish team lead and other team members to align tasks and priorities.
- Provide insights and feedback for improving the platform and its processes.
Requirements
· Technical Skills

- Need to have

• Strong knowledge of Windows operating systems (+3 years)
• Strong knowledge of Linux operating systems (+3 years)
• Strong knowledge of Veeam VBO (+3 years)
• Familiarity with monitoring tools.
• Understanding of network protocols, storage systems, and virtualization.

- Nice to have

• Experience with backup solutions and their configurations in general
• Knowledge or experience with backup applications beside Veeam VBO
• Proficiency in scripting languages for automation and task optimization

· Experience- Need to have

• Proven experience (+3 years) ins Veeam VBO management
• Proven experience (+3 years) in system administration roles focused on Windows and Linux environments.
• Previous experience with incident management, patching, general operational tasks and system monitoring.

- Nice to have

• Relevant experience with operation system and application support from similar setup
• Experience with M365 and EntraID management
• Experience with Azure Services.

·Service Management (Need to have)

• Familiarity with ITIL processes and working within a structured Service Management system (e.g., ServiceNow).
• Strong attention to detail when documenting changes, incidents, and actions.

 Soft Skills

• Ability to work independently in a remote setup while maintaining clear communication.
• Strong problem-solving skills and proactive approach to challenges.
• Effective collaboration with a geographically distributed team.
• Excellent written and verbal communication in English (minimum upper-intermediate level).

Language and Culture
- Need to have
   Proficient in English (spoken and written)
- Nice to have

• Knowledge of Danish is a plus but not mandatory.
• Understanding of Scandinavian work culture is advantageous.

Work Setup
· Fully remote position, collaborating with a Danish-based team lead and team.
· Possibility for office space dependent on location
· Flexible working hours, aligned with the team’s time zone (CET).

What We Offer:
· Competitive salary and benefits.
· Fully remote work or office space with flexible hours.
· Opportunities for learning and career growth.
· Collaborative and innovative team environment.