Technical Support Engineer (weekend shifts)

We’re looking for a Technical (Python) Support Engineer to join our team on weekend day shifts (Saturday & Sunday, 7:00–23:00).

In this role, you’ll be responsible for supporting existing applications, fixing bugs, and ensuring their smooth and stable operation during night hours.

What you’ll do

• Provide prompt, professional support via chat, email, and ticketing tools
• Monitor infrastructure & app health to ensure uptime and performance
• Troubleshoot bugs; escalate critical issues to Engineering when needed
• Run routine checks on cloud services and resolve infra-level problems
• Log incidents, track resolutions, and improve our internal knowledge base
• Partner with Engineering & QA for smooth handovers and clear communication

What we’re looking for

• 6+ months experience with Python & Django, OR no commercial experience but:Completed relevant courses/bootcamps (Python, Django, Databases, AWS)Strong technical fundamentals (HTTP/REST, Git, basic Linux, debugging)Hands-on projects (pet projects/labs/internships) — GitHub links welcome
  • Completed relevant courses/bootcamps (Python, Django, Databases, AWS)
  • Strong technical fundamentals (HTTP/REST, Git, basic Linux, debugging)
  • Hands-on projects (pet projects/labs/internships) — GitHub links welcome
• Good knowledge of PostgreSQL (or another relational DB)
• Familiarity with AWS (EC2, S3) — basics are fine
• Solid analytical & debugging skills
• Basic understanding of REST APIs and front-end (HTML, CSS, JavaScript)
• Clear communicator; comfortable working independently and in a team