B2B

Project Manager

remote

Sprinterra is a technology and consulting company specializing in customized software solutions, ERP implementations, and long-term delivery partnerships. We work with clients in the US and Europe, providing development, customization, support, and team extension services with a strong focus on quality, transparency, and sustainable delivery.

About the Acumatica Program

Sprinterra’s Acumatica Program includes multiple small- to mid-size projects for SMB clients. The work spans:

Acumatica customizations and integrations
Ongoing support and maintenance
Dedicated team extension engagements

Projects are primarily outsourcing-based and run in parallel, requiring structured coordination, strong communication, and close cooperation with the Program Head.

Position Overview

The Acumatica Project Manager will initially support the Head of Acumatica Practice and, after completing onboarding, will take responsibility for managing delivery teams and projects under the Program Head’s guidance. This role focuses on day-to-day project execution, people and resource management, coordination across multiple projects, and continuous improvement of delivery processes in line with the Acumatica account strategy.

The ideal candidate:

Has experience as a Project Manager in software development or ERP projects
Understands outsourcing, support, and team-extension delivery models
Is comfortable managing several small to mid-size projects in parallel
Has strong people-management and coordination skills
Communicates confidently with clients and technical teams
Is organized, proactive, and solution-oriented
Is ready to grow into broader responsibility within an Acumatica program

Nice to have:

Has hands-on experience with Acumatica (implementation, customization, or support projects
Understanding of ERP business processes (finance, distribution, manufacturing, etc.)

Key Responsibilities

People Management

Perform regular 1:1s with team members
Support career growth and professional development
Monitor team satisfaction and engagement
Assist with conflict resolution and escalate when appropriate
Act as a point of contact for day-to-day people-related topics

Resource Management

Manage and coordinate resource allocation across different small projects
Adjust team allocation based on client demand and project priorities
Ensure effective utilization while balancing delivery timelines and team workload

Delivery Processes & Best Practices

Establish, apply, and help unify delivery processes and best practices across projects
Work closely with Project Leads (Business Analysts, Solution Architects, Team Leads) to ensure consistent execution

Project Coordination

Perform project coordination activities for the projects, including:

Tracking progress and dependencies
Coordinating tasks across team members
Supporting communication between internal teams and clients

Reporting

Report directly to the Head of Acumatica Practice
Provide visibility into project status, risks, and resource needs
Implement process changes according to account strategy and vision

Required Skills & Experience

1–3+ years of experience in project coordination or project management in software development or ERP-related projects
Experience with people management or team coordination (1:1s, feedback, conflict resolution)
Proven experience with resource management
Strong organizational and communication skills
Excellent written and verbal communication skills
Ability to work collaboratively with and influence project leads who are not direct reports.
Experience managing or coordinating multiple small projects in parallel
Understanding of outsourcing, support, or team-extension delivery models
Basic knowledge of project management methodologies (Agile / Scrum / Kanban)
Background in ERP is preferred (Acumatica is a strong plus)
Experience working with distributed or remote teams
Exposure to client communication, status reporting, and risk tracking
Familiarity with tools such as Jira, Confluence, or similar project management systems