Technical Support Agent (Business Solutions Department)

Plarium is an international developer of award-winning mobile and desktop games. More than 1400 of our specialists work remotely or at offices in Israel, Ukraine, Poland, and the USA.

RAID: Shadow Legends, Mech Arena, and our other 18 hit titles unite more than 450 million players worldwide. With over 14 years’ experience, we strive for boundary-pushing gameplay and graphics. We pair this with our dedication to innovation through analytics, marketing, and community interaction.

We are looking for a talented Technical Support Agent to join our Business Solutions Department, which develops and maintains the corporate portal for Plarium employees from different studios all over the world, as well as Plarium partners from the Aristocrat group.

The successful candidate will become part of the team responsible for our full-cycle marketing system. This system is designed for creating, monitoring, and optimizing advertisements, as well as compiling and analyzing reports, and it enables interaction with over 300 marketing platforms and networks worldwide.

Specialists work with a high-load analytics system and solve tasks involving terabytes of data. The Technical Support team processes various user requests, both general and those that require in-depth investigation.