np. Python, Warszawa, Startup

Partner Success Manager

Creatio Company is a global vendor of one platform to automate industry workflows and CRM with no-code and maximum degree of freedom. With a global team of 700+ dedicated professionals, 700+ partners and thousands of customers, Creatio operates in 100+ countries worldwide. 

Currently, we are looking for a Partner Success Manager. The position includes partners' & customers' portfolio management, new clients' launch and support, and the subscription renewal process coordination. We also expect you to have proficient knowledge of English.

Required skills and qualifications:

  • 3+ years of experience in implementing enterprise software and working with CRM, BPM or ERP systems
  • Deep understanding of the business processes of various business sectors
  • Problem-solving mindset, experience in managing complicated situations, including working with objections
  • Negotiation skills
  • Experience in conducting training and presentations in English
  • English C1+

Will be an advantage:

  • Creatio technologies and databases knowledge
  • Experience in writing technical instructions
  • Project Management skills
  • Experience in working with foreign clients 

Your impact:

  • Building relationships with partners and their key customers, assistance in managing clients’ portfolio
  • Assistance in project evaluation, as well as in the technical brief and analytics preparation
  • Partners' support during system implementation, organization of technical consultations
  • Monitoring the implementation of the partners' projects timely
  • Advising and informing customers and partners about new Creatio features
  • Work on clients’ feedback
  • Ensuring regular updates of the subscription, negotiating favorable conditions for the company

What you should expect from us:  

  • Collaborative environment. Our corporate culture encourages the exchange of experience and knowledge, readiness to help, and mentoring
  • Limitless opportunities for career development. We organize plenty of external and internal training. Each employee has an individual professional and career growth plan
  • Other essential benefits: medical insurance, paid vacation, and sick leave
If you are interested, please submit your CV at [email protected] or apply online.

50 - 100

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