Business Analyst │ DOU

B2B

Other

Creatio is a global vendor of one platform to automate industry workflows and CRM with no-code and maximum degree of freedom. With a global team of 700+ dedicated professionals, 700+ partners, and thousands of customers, Creatio operates in 100+ countries worldwide.

Our intelligent products accelerate sales, marketing, service, and operations for mid-size and large enterprises and are known under Creatio brand name. With a global team of 700+ dedicated professionals and hundreds of partners, Creatio operates in 110 countries worldwide.

As a Business Analyst, you will join our Customer Success team and work for Global markets.

Responsibilities:

Gathering requirements from multiple stakeholders, finding out clients' business needs
Producing business requirement artifacts including concept, technical design, use cases, testing protocols, and others
System customizing with the help of low-code instruments
Holding training sessions for clients

What we expect:

Fluency in English, ability to communicate complex ideas effectively — both verbally and in writing
At least 1 year of experience in IT projects implementation
Deep understanding of industry models
Knowledge of data exchange technologies and BPMN
Understanding IT solutions architecture
Experience with CRM software

What you should expect from us:

Collaborative environment. Our corporate culture encourages the exchange of experience and knowledge, readiness to help, and mentoring
Limitless opportunities for career development. We organize plenty of external and internal training. Each employee has an individual professional and career growth plan
Other essential benefits: medical insurance, paid vacation, and sick leave

If you are interested, please submit your CV at [email protected] or apply online.