np. Python, Warszawa, Startup

Solution Engineer

location-pointer-icon Warszawa, Kraków, Wrocław, Białystok, Gdańsk, Katowice, Łódź, Lublin, Poznań

Solution Engineer 

We’re looking for a Solution Engineer who will join our current dedicated engineering team in a client-facing role. You will be an integral part of the team providing technical solution consulting during various phases of the sales and delivery cycle such as providing guidance and support on how to use technical solutions, manage customer technical assets, and support strategic initiatives. You will also be taking part in the delivery and continuous optimization and improvements in developing and sharing best practices. 

Key activities 

Be the point of contact for customers and support all technical-related activities. These include: 

  • Educating the customer on “how to’s” and technical requirements/capabilities of LivePerson solutions
  • Support kickoff on deployment process and methodology. 
  • Participate in the development and execution of all LivePerson integrations, and applications and features (not development work but implementation work like platform configuration)
  • Serve as the first point of contact for technical information around security, performance and deployment practices for customers. 
  • Support customer testing
  • Support the Customer Success Manager on project meetings as determined by plan or agreement with customers 
  • Support the Presales team to build demo environments for prospective client opportunities
  • Conduct scoping and provide estimates around technical requirements and solutions.
  • Demonstration of LivePerson product capabilities and extensions to existing clients
  • Proof of concepts and feasibility assessments for integrations

Required background and skills

  • Bachelor’s degree in Computer Science, related technical field or equivalent practical experience in technical support or professional services.
  • Fundamental understanding of key technologies relevant to company’s solutions including JavaScript, SSO, SSL, Web Services, REST, Webhooks and SDKs.
  • Experience with common programming languages and technologies such as Node JS, HTML, SQL
  • Significant experience working as part of a team environment. Each project will require that you work as part of a close knit team of professionals to achieve the desired results.
  • Experience managing and advocating for customer issues or needs.
  • Excellent verbal and written communication skills for both business and technical presentations.

Preferred/Nice to have skills

  • Proven consulting experience as a technical resource leading the development and delivery of solutions.
  • Some exposure to iOS and Android development frameworks & concepts is beneficial
  • Familiarity with authentication and authorization protocols and flows: OAuth2.0 Code Flow, Implicit Flow, Delegation Flow, OAuth1.0, SAML, OpenID Connect, and mTLS is preferred
Master of Code Global
100 - 300
Machine Learning, Other

Ta strona używa plików cookie, aby zapewnić Ci lepsze wrażenia podczas przeglądania.

Dowiedz się więcej o tym, jak używamy plików cookie i jak zmienić preferencje dotyczące plików cookie w naszej Polityka plików cookie.

Zmień ustawienia
Zapisz Akceptuj wszystkie cookies