L2 Support Engineer (on-site in Saudi Arabia (Riyadh))

Project, technologies, team details

We are looking for a L2 Support Engineer who is ready to work on-site in Saudi Arabia (Riyadh). 

The ecosystem of e-government products. Electronic cabinets with a set of electronic services that allow both citizens and ex-pats to communicate effectively with the state. Hundreds of people use these products every minute and the number of users is only growing. 

Your impact

• Interact with the ticket system and ability to solve moderate to complex problems in the current system, including but not limited to:
• Check data integrity in database / Elastic caches and the ability to reload data
• Restart services if required
• Check if the third-party services are live and in case of service disruption communicate it to the owner from the client’s side
• Monitor system stats and react to unusual behavior
• React to the alarm system
• Participate in post-mortem analysis
• Communicate the problem to L3 if it’s too complex or beyond their capabilities

We are looking for someone who has

•  Medium+ Linux skills
• Medium+ EQL, able to run commands in Kibana dashboard
• Medium+ SQL
• Understanding of RabbitMQ concepts and console
• Ability to quickly write small run-and-trashit scripts to automate data integrity checks/fixes using  Bash and Python
• B1+ English, ability to discuss issues with DevOps and participate in calls

Nice to have

• A basic understanding of PgSQL
• Ability to work with Postman / gRPC to check RPC services

Our benefits

• Compensation for the flight
• Compensation for medical insurance
• Compensation for a work visa 
• Compensation for departure for the weekend in Dubai to visa
• An additional $2000 for relocation to your monthly compensation
• Apartment rent compensation — up to $2000 per month
• Taxi compensation — up to $800 per month

Get more information

The recruiter who is responsible for this position will be glad to provide you with all details.

To find out more — write to [email protected]