np. Python, Warszawa, Startup

L2 Support Engineer (on-site in Saudi Arabia (Riyadh))


Project, technologies, team details

We are looking for a L2 Support Engineer who is ready to work on-site in Saudi Arabia (Riyadh). 

The ecosystem of e-government products. Electronic cabinets with a set of electronic services that allow both citizens and ex-pats to communicate effectively with the state. Hundreds of people use these products every minute and the number of users is only growing. 

Your impact

  • Interact with the ticket system and ability to solve moderate to complex problems in the current system, including but not limited to:
  • Check data integrity in database / Elastic caches and the ability to reload data
  • Restart services if required
  • Check if the third-party services are live and in case of service disruption communicate it to the owner from the client’s side
  • Monitor system stats and react to unusual behavior
  • React to the alarm system
  • Participate in post-mortem analysis
  • Communicate the problem to L3 if it’s too complex or beyond their capabilities

We are looking for someone who has

  •  Medium+ Linux skills
  • Medium+ EQL, able to run commands in Kibana dashboard
  • Medium+ SQL
  • Understanding of RabbitMQ concepts and console
  • Ability to quickly write small run-and-trashit scripts to automate data integrity checks/fixes using  Bash and Python
  • B1+ English, ability to discuss issues with DevOps and participate in calls

Nice to have

  • A basic understanding of PgSQL
  • Ability to work with Postman / gRPC to check RPC services

Our benefits

  • Compensation for the flight
  • Compensation for medical insurance
  • Compensation for a work visa 
  • Compensation for departure for the weekend in Dubai to visa
  • An additional $2000 for relocation to your monthly compensation
  • Apartment rent compensation — up to $2000 per month
  • Taxi compensation — up to $800 per month

Get more information

The recruiter who is responsible for this position will be glad to provide you with all details.

To find out more — write to [email protected]

50 - 100
Public services/Government, High Load Systems, E-commerce

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