Payments and KYC specialist

Your Impact:

As a key player in our operations team, you’ll safeguard our platform against financial risks while optimizing payment processes for exceptional client experiences.

Key Responsibilities:

Payment Operations Management :

• Oversee daily payment processing, ensuring timely execution aligned with SLAs.
• Monitor transactions for fraud, anomalies, or compliance risks; escalate issues promptly.
• Collaborate with Payment Service Providers (PSPs) to troubleshoot and resolve transaction discrepancies.
• Support integration of new PSPs and payment methods, ensuring functionality and efficiency.

Compliance & Risk Mitigation:

• Conduct thorough KYC checks: verify customer identities, proof of address, and other documentation.
• Perform risk assessments and flag suspicious activity to compliance/risk teams.
• Maintain accurate, secure client records in line with AML regulations and company policies.
• Stay updated on evolving compliance requirements and industry best practices.

Customer & Cross-Team Collaboration:

• Resolve payment and KYC-related inquiries from customers and internal teams.
• Provide clear guidance to improve payment processes and customer satisfaction.
• Partner with compliance, risk, and customer service teams to address complex issues.

What We’re Looking For.

Must-Have Qualifications:

• 1-2 years of experience in payment operations, KYC/AML, banking, or fintech.
• Proficiency in English (written and verbal).
• Technical familiarity with PSPs, KYC tools (e.g., Jumio, Sumsub), and payment gateways.
• Strong analytical skills with a knack for identifying risks and solving problems.
• Detail-oriented mindset with the ability to manage high transaction volumes under pressure.
• Flexibility to work rotating shifts as needed.

Preferred Skills:

• Knowledge of World-Check or similar compliance databases.
• Experience in a fast-paced fintech or startup environment.
• Passion for improving processes and customer experiences.

Why Join ?

💰 Competitive Salary & Bonuses: Rewarding compensation for your expertise.

🌍 Hybrid Work Flexibility: Balance office collaboration with remote productivity.

🏖️ Generous Paid Time Off: 24 annual leave days + public holidays.

🏋️♀️ Wellness Support: Gym membership funding to prioritize your health.

📈 Growth Opportunities: Tackle unique challenges in cutting-edge FinTech.