np. Python, Warszawa, Startup

HelpDesk Engineer - Headquarter

location-pointer-icon Warszawa
B2B
Sysadmin

SKELAR is a venture builder that creates international tech companies following the rules of the global venture investment world. Today, our portfolio includes a dozen businesses across various niches — from EdTech to SaaS. Our approach is simple: large markets, ambitious goals, and strong teams. Our core expertise lies in modern technologies, deep analytics, and rapid scaling — and we’re not planning to stop.

Our greatest value is people. We bring together talents who are passionate about what they do and inspire others with their drive and determination.

What experience and skills are required for this role?

  • 1+ year of experience in a similar position
  • Knowledge and hands-on experience with macOS / Linux / Windows
  • Solid understanding of network protocols and services
  • Strong communication skills
  • Passion for hardware
  • English level A2+, Polish level A2+

Nice to have:

  • Practical experience in setting up and supporting online streaming (Google Meet, vMix, YouTube Streaming)
  • Experience with Aruba & MikroTik
  • Experience with Google Workspace services
  • Experience with Jamf Pro and/or Intune
  • Experience with Apple Business Manager (ABM)

Responsibilities:

  • Setting up users’ workspaces
  • Device enrollment and initial configuration of user computers
  • Supporting user hardware-related issues via a ticketing system (Asana / FreshService)
  • Regular inspection of office IT equipment
  • Handling user requests related to hardware and software
  • Ensuring compliance with the Information Security Management Policy
  • Maintaining hardware inventory
  • Organizing online streams for internal events

What we offer:

  • A spacious and modern office in the center of Warsaw
  • Medical insurance
  • Free lunches
  • Modern work equipment (Apple and more)
  • Access to internal business literature, trainings, and seminars

SKELAR is an environment for self-realization for people capable of building successful companies. We call such companies “the next big everything” — and we truly believe in their scale and potential.

We plan to continue developing tech businesses, conquering global markets, and working toward Ukraine’s victory 🇺🇦

To make this possible, we’ve built all the necessary opportunities within our venture builder:

  • 8 SKELAR Platform teams that ensure operational efficiency for our businesses — from recruitment and technical support to financial and legal architecture
  • A community of founders who have already launched multiple businesses and are ready to share practical experience
  • Internal professional clubs: marketing, development, finance, recruitment
  • Trainings, courses, and conference attendance

Let’s build the next big everything together.


SKELAR
Product
50 - 100
Branża
Edtech/Education, Medtech/Healthcare, Mobile
Założona
2014

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