Head of Business Systems Analysis and Engineering

Andersen, an international IT company, is looking for a Head of Business Systems Analysis and Engineering to join its team for large-scale projects across various industries. 

Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 18 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies. 

Immerse yourself in a global landscape as we collaborate with enterprises spanning North America, Western Europe, Israel, Australia, and the UAE. Our diverse expertise extends across FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and more. 

Responsibilities: 

- Developing and implementing business and systems analysis strategy for complex IT projects. 

- Defining and evolving the requirements management service: standards, processes, tools, and metrics. 

- Optimizing requirements-related workflows for various scenarios (greenfield development, legacy systems, off-the-shelf solutions, integrations). 

- Introducing AI tools and automation to improve analyst efficiency: reducing routine efforts, improving artifact quality. 

- Creating and maintaining documentation (BRD, SRS, User Stories, Use Cases, BPMN, UML, ERD). 

- Aligning functional and non-functional requirements with development, architecture, and business teams. 

- Embedding requirements analysis processes into end-to-end SDLC considering Agile, Waterfall, and hybrid methodologies. 

- Resolving complexities and conflicts in requirements processes: addressing inconsistencies, resistance to change, and skill gaps. 

- Managing and developing the analyst community: mentoring, training, implementing best practices. 

- Building and maintaining talent pools to grow domain-specific expertise among analysts. 

- Supporting the requirements → configuration → acceptance flow where feasible without developer involvement (low-code/no-code, BPM automation). 

- Assessing risks related to requirements elicitation and detailing and developing mitigation measures. 

- Designing and implementing AI assistants and models to support requirements analysis, traceability, consistency, and automatic artifact generation. 

Must-haves: 

- Experience as a Lead Business Analyst for 5+ years. 

- Experience as a System Analyst with a solid understanding of IT system architecture. 

- Leading the QA/BA function on large-scale projects with 100+ team members and 5+ direct reports. 

- Practical experience in implementing and optimizing tools and processes, not just operating at the methodological level.

- A combination of hands-on expertise and leadership – building the practice, mentoring, and owning the quality of the function. 

— Experience working in Enterprise environments, transformation initiatives, and centers of excellence.

- Hands-on experience optimizing requirements processes and implementing automation tools (Jira, Confluence, BPMN, data-tools, etc.).

- Deep knowledge of requirements analysis and management methodologies (BABOK, IIBA). 

- Strong modeling skills (BPMN, UML, ERD) and proficiency with tools (Enterprise Architect, Visio, Lucidchart, or equivalents). 

- Experience writing project documentation: BRD, SRS, User Stories, Acceptance Criteria. 

- Solid knowledge and practical experience applying Agile, Scrum, and Waterfall in cross-functional teams. 

- Understanding of REST API principles, microservice architecture, and integration solutions. 

- Experience participating in digital transformations within large enterprise companies. 

- Level of English – from Upper-Intermediate+ and above. 

Nice-to-haves: 

- Proven cases of implementing tools and methods for analysis process optimization (A/B testing, analytics, routine automation). 

- Certifications such as CCBA, CBAP, and PMI-PBA. - Experience with requirements management tools (Jira, Confluence, Azure DevOps, Jama, etc.). 

- Knowledge of UX/UI principles and experience with Figma or Sketch. - Experience working with cloud platforms (AWS, Azure, GCP). 

- SQL proficiency for data analysis. 

- Experience with high-load systems. 

Reasons why this job would be interesting to you: 

- Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects. 

- We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts. 

- We welcome specialists from every part of the world. 

- Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses. 

- We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates. 

- There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded. 

- You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow. 

- Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more. 

Your personal data is protected in accordance with GDPR regulations. Learn more: https://andersenlab.com/privacy-policy/pl 

Join us!   

https://people.andersenlab.com/