Head of Security Operations

About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.  

Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.  

Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

We are looking for a Head of Security Operations to help secure our growing infrastructure, network, cloud environments and applications. You will lead our in-house security monitoring, incident response and forensic capabilities.

This new role in our Cyber Security team will require you to have both technical expertise and organisational skills.You will hire a team to support you with your responsibilities alongside with seeking help from other departments. In this position it is essential to be hands-on. Your Senior Security Analyst or Security Engineer experience will be playing key part in your success. 

Responsibilities: 

• Monitor and investigate security alerts to identify unwanted activity and security incidents. 
• Respond to suspicious activity reports or other security concerns raised by anyone in the company.  
• Conduct forensic investigations of security incidents and prepare incident reports.  
• Build and own 24x7 security monitoring and incident response processes. 
• Provide clearly summarised comprehensive incident reports for important incidents. 
• Implement lessons learned from security incidents. 
• Develop and improve security monitoring tools including SIEM and EDR. 
• Revise and develop policies and procedures that describe Security Operations processes together with contributing to wider range of IT documentation. 
• Contribute to security strategy and security budget reviews. 
• Support ISO27001 and other technical compliance requirements within your areas of responsibility. 
• Influence your colleagues to build and operate secure infrastructure correctly. 

Requirements: 

• Excellent command of the English language, both written and verbal, for clear and effective communication across the organization. 
• Strong presentation skills to confidently present complex security concepts to technical audience. 
• Possess a broad awareness across different IT domains and security technologies. 
• Familiarity with compliance frameworks and the ability to ensure security practices align with relevant regulations and standards. 
• Awareness of ISO 27001 and the ability to leverage its principles to enhance security practices. 
• Exceptional interpersonal skills to build and maintain positive working relationships with team members and stakeholders. 
• Effective communication and negotiation abilities to advocate for key strategic points related to information security. 
• Expertise in the areas of network IDS, SIEM, and cloud based WAF. 
• Confidence with working in Linux environments 
• Knowledge of AWS, Azure AD, Microsoft 365, and Zero Trust approach basics.