Customer Support Representative
RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment
Who We Are:
An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 500+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.
Always Pushing the Boundaries? You Already Belong at RISK!
Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.
Our ambition is to become global leaders in international expansion, mastering the art of the fastest market entry and establishing highly efficient operations in new territories.
We are seeking a Customer Support Representative to become a part of our team.
Key Responsibilities:
- Learn all the necessary information given for work;
- Help customers through live support (chats, instant messengers and emails, possible hotline);
- Handle customer inquiries appropriately and provide a high level of service;
- Be ready to work at night;
- Interact with other departments to resolve issues.
Skills and Experience Needed:
- Languages: Ukrainian native, English B2/B1;
- Good written communication skills in one of these language combinations;
- Empathy, stress tolerance, responsibility, and focus on development and results;
- Excellent basic computer skills;
- Ability to work from personal laptop for the first 2 weeks of work during training.
Our Benefit Cafeteria is Packed with Goodies:
- Children Allowance
- Mental Health Support
- Sport Activities
- Language Courses
- Automotive Services
- Veterinary Services
- Home Office Setup Assistance
- Dental Services
- Books and Stationery
- Training Compensation
- And yes, even Massage!
Ready to Take the Leap?
Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.
At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what's possible in the iGaming industry.
