Middle Salesforce Administrator

We are looking for a skilled Salesforce Administrator who can take ownership of configuration tasks, collaborate with cross-functional teams, and ensure the platform supports evolving business needs. This role requires strong analytical thinking, attention to detail, and a proactive approach to continuous improvement.

Key Responsibilities:

• Customize and configure Salesforce using declarative tools (Flows, Validation Rules, Lightning App Builder, etc.)
• Manage user setup, profiles, roles, permissions, and data access/security settings.
• Collaborate with stakeholders to gather business requirements and design scalable Salesforce solutions.
• Create and maintain clear documentation, including process flows and user guides.
• Provide day-to-day support for Salesforce users and troubleshoot platform-related issues.
• Monitor system performance and apply best practices for data integrity and usability.
• Stay up-to-date with Salesforce releases and proactively implement relevant new features.

Requirements:

• 3+ years of experience in a Salesforce Administrator role.
• Hands-on experience with Salesforce Sales Cloud and Service Cloud.
• Proven ability to design and implement scalable Salesforce solutions to meet business needs.
• Strong understanding of Salesforce architecture, automation tools, data model, and security model.
• Experience with process analysis, requirements gathering, and documenting technical outcomes.
• Salesforce Administrator Certification (ADM-201).
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills in English (B2 or higher).
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Team-oriented mindset with a focus on collaboration and shared success.

Will be a plus:

• Other Salesforce certifications (e.g. Advanced Administrator, Platform App Builder).
• Knowledge of other Salesforce Clouds beyond Sales and Service (e.g. Experience Cloud, Marketing Cloud).