Billing Manager

Appstero is a product-focused tech company specializing in mobile application development in the Utilities niche for Tier-1 markets (USA, Canada, Europe). Recently, we’ve also launched a new Web division. Our products help millions of users solve everyday tasks through smart, user-friendly technology.

We value innovation, transparency, and teamwork. Within our team, we foster an environment where everyone can grow, share ideas, and make a real impact on product development. Our focus is on performance, quality, and delivering outstanding user experience.

As our Web division continues to grow, we are currently looking for an experienced and results-driven Billing Manager to help us optimize billing strategies, implement scalable processes, and bring strong expertise to the team.

Your responsibilities:

• Develop and optimize billing processes to ensure scalability, efficiency, and alignment with the company’s financial goals and operational needs.
• Ensure full compliance with regulatory requirements and implement anti-fraud measures to reduce chargeback rates and financial risks.
• Drive product initiatives in the payment space, including approval rate optimization, refund rate management, and implementation of new monetization logic.
• Analyze billing data and track key metrics to identify payment declines, generate insights, and contribute to data-driven decision-making.
• Work closely with Finance, Product, and Development teams to ensure billing flows support overall business goals.
• Proactively identify and resolve billing-related issues to enhance operational efficiency and improve customer satisfaction.

Requirements:

• 2+ years of experience managing billing and payment products in B2C companies with a subscription-based model.
• Proven track record in launching and maintaining new payment methods.
• Strong A/B testing skills to assess and optimize new payment solutions.
• Deep understanding of global payment systems such as Stripe, PayPal, etc., with a focus on transaction reliability and stability.
• Experience handling payment disputes and developing effective strategies for resolution.
• Ability to work in a fast-paced environment while aligning payment workflows with overall business strategy.
• English proficiency at B1 level or higher.

Nice to have:

• Experience obtaining Merchant IDs in Tier-1 markets or working with those regions.
• Business development skills: negotiating with payment providers, optimizing billing strategies to support business growth.

Perks and Benefits:

• Competitive Compensation: We offer a competitive salary package that reflects your skills, experience, and contribution to the company’s success. We believe in recognizing and rewarding your hard work.
• Opportunity for Growth: We provide ample opportunities for career advancement and professional growth. You will have the chance to work on cutting-edge technologies and expand your skillset.
• Innovative Work Culture: We value creativity and provide an atmosphere that fosters learning and experimentation.
• Flexible Work Arrangements: We understand the importance of work-life balance. Enjoy the flexibility of remote work options, flexible working hours, and a supportive work environment that allows you to manage your personal and professional commitments.
• Exciting Projects: Be part of exciting and challenging projects that push the boundaries of technology. You will have the opportunity to work on innovative IT products that have a real impact on users’ lives.
• Team Collaboration: Join a diverse and talented team of professionals who are passionate about their work. Collaborate with experts from different fields and learn from their unique perspectives, fostering personal and professional growth.