Service Delivery Manager

Andersen is hiring a Service Delivery Manager to lead service delivery, optimize processes, and ensure effective collaboration across international software projects. 

Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies. 

Immerse yourself in a global landscape as we collaborate with enterprises spanning North America, Western Europe, Israel, Australia, and the UAE. Our diverse expertise extends across FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and more.  

Responsibilities: 

• Pre-selling Security. 

• Delivering Security Services. 

• Developing the Practice. 

Must-haves:  

• Experience of Delivery Management for 3+ years. 
• Experience with pre-sales: scoping, SOWs, proposal input for security services (pentest, GRC, SOC). 
• Familiarity with security service lines: penetration testing, phishing simulation, GRC audits, SOC operations. 
• Ability to travel for client meetings and business development. 
• Prior experience in outsourcing/MSP business models. 
• Technical background. 
• Level of English – from Advanced and above. 

Nice-to-haves: 

• Experience managing service delivery for cybersecurity or MSSP practices.
• Familiarity with compliance frameworks (PCI DSS, GDPR, Cyber Essentials, ISO 27001). 
• Technical security background. 

Reasons why this job would be interesting to you: 

• Andersen cooperates with such companies as Siemens, Johnson & Johnson, AstraZeneca, BNP Paribas, Allianz, Ryanair, TUI, Verivox, Media Markt, etc. 
• For the past four years, our company has been growing annually by 60–100%, and we constantly involve top-notch specialists in our team. 
• Andersen has mentoring and adaptation systems for new employees, and transparent performance review and assessment systems will allow you to determine your development path and plan your growth. 
• The most important thing that we value in our employees is a commitment to continuous learning. The company supports them in this and gives them access to the best educational platforms, seminars, and practices. In addition, for over 19 years, Andersen has assembled a huge knowledge base and established a robust resource management institution. 
• We have been strengthening our expertise since 2007. During this time, we have formed excellent teams with streamlined processes, where you can learn something new from your colleagues every day and enjoy your work. 
• We are a cool young team of like-minded people communicating informally. 
• You'll have a stable and competitive salary and an extensive benefits package. 
• At Andersen, we have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded. 

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