Creatio is a global vendor of one platform to automate industry workflows and CRM with no-code and maximum degree of freedom. With a global team of 700+ dedicated professionals, 700+ partners and thousands of customers, Creatio operates in 100+ countries worldwide.
We are looking for a Support Operator to interact with our clients from Global Markets.
• Manage daily correspondence
• Phone consulting
• Register incidents, classify and route them
• Solve the incidents
• Fluent in English (Upper-Intermediate)
• Excellent communication skills (ability to communicate with users via phone)
• Experience and understanding of the ServiceDesk principles
• Basic knowledge of operating systems
• Team player with attention to detail and the ability to find compromises
• Quick learner
• Readiness to individually approach each client