Support Developer

We are looking for a Support Developer to interact with our clients from Global Markets. 

Working on our team as a Support Developer position involves:

•    analyzing and diagnosing incoming cases;
• debugging server-side, client-side code, and database queries;
• conducting comprehensive testing of the solution; 
• providing development consultations, including phone support;
• handling feedback on cases and escalations efficiently;
•  analyzing the performance of all system components;
•  resolving the issue or preparing a description for product developers.

Candidate Expectations:

• proficient in JavaScript at an intermediate level;
• proficient in C# at an intermediate level;
• proficient in SQL (T-SQL) at an intermediate level;
• experience with MS SQL Server, Oracle and Postgres databases;
• extensive background in web application development;
• skilled in developing integrations between web applications;
• excellent customer service and interpersonal skills;
• exceptional proficiency in both verbal and written communication;
• strong teamwork and collaboration skills;
• the ability to handle multiple activities simultaneously and prioritize tasks effectively;
• English level — Upper-intermediate or higher.

What you should expect from us:  

• the award-winning product (a Leader in Gartner Quadrants) to be proud of;
• a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
• culture of genuine care, ownership, dedication, and high standards (learn more here);
• a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
• caring for your health: Creatio offers several options for medical insurance together with our medical partner
• Creatio offers all team members competitive pay;
• paid leave options for life-qualifying events, sicknesses, etc;
• nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.