Salesforce Administrator

Project — the aim you'll have

Our client is a global technology company that provides innovative shipping and logistics solutions to e-commerce businesses of all sizes. With a strong presence in international markets, they help merchants streamline fulfillment operations and deliver exceptional customer experiences. The company values collaboration, efficiency, and continuous improvement, and is known for its supportive and agile work environment.

Position — how you'll contribute

We are looking for an experienced Salesforce Administrator to support our client during a maternity leave cover. This role requires strong technical expertise in Salesforce, a service-oriented mindset, and the ability to work independently in a fast-paced environment.

• Salesforce Administration: Perform core administrative tasks within Salesforce.
• User Support: Provide high-quality user support during working hours (9:00-17:00 GMT), clearly communicating technical issues and solutions.
• Technical Troubleshooting: Independently diagnose and resolve system issues to ensure continuous platform efficiency.
• Ticket Management: Manage and resolve incoming support tickets using Jira, prioritizing effectively.
• Multitasking with Professionalism: Handle multiple issues simultaneously while maintaining a calm, professional, and service-oriented demeanor.
• Contract Type: Fixed-Term (6 months, with possibility of extension).

Expectations — the experience you need

• 5+ years of Salesforce administration experience
• Salesforce Certified Advanced Administrator (or higher)
• Strong troubleshooting and communication skills
• Experience with Jira or similar platforms
• Ability to work independently and prioritize tasks effectively
• Availability during GMT business hours