HubSpot Administrator / Application Support Engineer

About the role

We are seeking a HubSpot Administrator with a strong Application Support engineering mindset to join our growing team. The role combines hands-on HubSpot platform ownership with broader SaaS administration and automation responsibilities. You will play a key role in configuring CRM processes, supporting business teams, and driving operational efficiency through workflows, integrations, and scalable system design.

Responsibilities

• Configure and maintain HubSpot workflows, automations, and lifecycle processes
• Implement and support lead scoring models (behavioral, demographic, product-based)
• Configure standard and custom objects, including schema design and relationships
• Build and maintain dynamic lists for segmentation, campaigns, and operational processes
• Support Sales Hub and Marketing Hub configuration (pipelines, deal automation, permissions, forecasting, campaign setup, email automation, attribution tracking)
• Configure forms, automation triggers, marketing campaigns, and internal process flows
• Monitor platform health, data quality, and user feedback
• Design, build, and maintain integrations using APIs and middleware (Zapier, n8n, etc.)
• Maintain application configuration, access management, and change documentation
• Ensure effective license management and cost optimization aligned with business needs
• Monitor license utilization, recommend adjustments, and support budget planning
• Evaluate vendor updates and coordinate feature releases with stakeholders
• Identify recurring issues and propose automation or process improvements
• Conduct onboarding and knowledge-sharing sessions for end-users
• Serve as a point of contact for vendors and internal stakeholders

Required qualifications

• 3+ years of experience in HubSpot administration, application administration, or business systems roles, proven experience configuring HubSpot workflows and automation
• Strong hands-on experience with Sales Hub and Marketing Hub 
• Experience working with lead scoring (types, logic, business use cases)
• Experience with SaaS integrations via API or middleware tools
• Understanding of SaaS administration, access management, and workflow automation
• Familiarity with ITSM / ITIL practices
• Strong documentation and stakeholder communication skills
• Understanding of access control, SSO, and identity management

Nice-to-have qualifications

• Experience with Atlassian ecosystem (Jira / Confluence)
• Experience administering IAM, HRIS, PSA, ERP, or Finance platforms
• Familiarity with data warehousing concepts and BI tools
• Ability to write scripts for API interactions or automation enhancement

What we offer

Work:

• Flexible working hours;
• Collaborative, friendly team environment;
• Remote/Hybrid work;

Life:

• Company social events;
• Annual corporate parties;

Health:

• Comprehensive medical insurance;

Education:

• Allowances for professional education;
• English language courses with native speakers;
• Internal knowledge-sharing sessions