Design business Analyst

We are looking for a Design Business Analyst to join our in-house design team.

You will manage the client's expectations while overseeing the solution's progress and the interface designers' team. We are pursuing the following industries (but not limited to): Professional Services, including Financial and Accounting web and mobile applications; Digital Services: Human Resources, Remote work, Productivity related systems; E-commerce; Logistics and Transportation, and more.

Requirements:

General:
- You have worked with creative teams and clients before (agency or studio experience will be a huge plus)
- You know how to gather requirements in the way the team expects it — it is better to work with creative briefs rather than with ready-made solutions
- You hear the customer, but you do not let them manage your team

Practical:
- Design creation and project flow understanding — it is important to us that you know how an interface is created and implemented
- Design background and understanding of the UX principles is a HUGE plus
- Can suggest design solutions when the designer is not available (e.g. on the client call)
- Strong knowledge of PM methodologies (Agile and Waterfall) including project planning, goal setting, risk and time management, evaluation and allocation of the resources and more
- Knowledge of theoretical and practical aspects of SAFe
- Experience in task & time tracking systems (we use ClickUp)
- Experience in board collaboration and mind mapping tools (we mostly use Miro and FigJam)
- Basic knowledge of Figma functionality (we expect that you will be able to navigate, copy and move mockup elements, change UX copy)
- Knowledge of design process methodologies (Agile UX and Lean UX)

Will be a plus:
- Understanding of UX Writing principles
- Understanding of WCAG principles
- Basic knowledge of HCD, UCD and other methodologies
- Knowledge of web analytics tools (Google or Adobe Omniture) & data visualization tools (Power BI or Tableau)
- Knowledge of SDLS

Soft:
- Strong organisational and analytical skills with high attention to details
- We work better with goal-oriented person that can adjust the project processes to the actual client needs
- We would love to share the same mindset with you — provide the best solution to the client based on the team expertise & business and user needs
- Be ready to share and follow the team’s values and principles
- Ability to independently maintain tasks, make informed decisions and take responsibility for them
- It is important for you to properly communicate and interact with people including making and receiving productive feedback
- You are passionate to learn and try new ideas
- Be flexible and adaptive to a situatevely fast paced environment
- Be proactive, positive and upbeat, with a sense of ownership

Languages:
- English: all of our clients speak English, so it is crucial for you to have at least Upper-Intermediate+ / B2+ level (IELTS or TOEFL certification will be a plus)

Responsibilities:
- Manage a design team on a project
- Leading the client (keeping in mind that the project ownership is on your side)
- Gathering requirements
- Validation of the project scope with the team and confirmation of it with the client
- Create and manage feasible timelines
- Maintain a project backlog
- Timely response to customer requests & clearly address them to the design team
- Risk management
- Perform and manage design demos
- Create and maintain project documentation
- Create and maintain tasks within the task-tracking toolset
- Communicate and establish a delivery process with the development team

What we offer:
- Team of talented and appreciative open-minded professionals
- Regular feedback and health checks
- Medical insurance and sports program compensation
- Paid English language courses
- Private Entrepreneur and legal support