Talent Development Team Lead

We’re looking for a dynamic Training Specialist to develop and deliver top-notch programs for Sales Agents, Team Leads, and cross-functional teams. You’ll own onboarding, product knowledge, soft skills, and leadership training, manage LearnWorlds courses, and drive performance through coaching and data-driven insights.

What you’ll do:

• Build structured onboarding and training programs for Sales Agents.
• Train Team Leads on coaching, performance reviews, and team management.
• Design cross-team programs for Operations, QA, Customer Success, and Retention.
• Maintain and optimize training systems, automate processes, and track effectiveness.
• Lead the Talent Development Team and collaborate across departments.

What we’re looking for:

• Experience in sales or call center training/talent development.
• Strong communication, coaching, and leadership skills.
• LMS experience (LearnWorlds preferred) and data-driven mindset.
• Ability to lead initiatives and align training with business goals.

If you’re passionate about developing talent, driving performance, and making a real impact across teams, we’d love to hear from you. Join us and help shape the future of our Sales and Operations teams!