np. Python, Warszawa, Startup

Technical Support Engineer

17000 - 22000 PLN
Brutto / Miesiąc / B2B
Pełny etat
Angielski: Upper-intermediate
SoftTeco is a worldwide outsourcing company. Now we are looking for Technical Support Engineer. The customer is an Israel Company, which is a global leader in intent marketing.

We offer:

  • An option to participate in social projects that our company works on together with such organizations as UN, WHO, Red Cross and other international institutions.

  • Feedback on your work three times per year, with real assistance in solving any issues that might arise. As well, feedback implies providing recommendations on further career planning.

  • Bonuses and perks for various activities within the company.

Would like to see:

  • 2+ years experience in Tier 2-3 technical support roles.

  • Extensive knowledge of SQL scripting (RedShift, MySQL, Athena, MongoDB).

  • Strong ability to take ownership from initial report and follow through until full resolution and customer satisfaction.

  • Knowledge of web technologies: HTML, CSS, JS etc.

  • Basic knowledge of troubleshooting performance issues in a distributed microservice environment

  • English B2+

Nice to have:

  • Familiar with Google AdWords /Analytics.

  • Experience with monitoring/logging tools (Such as Datadog, Grafana, Kibana, CloudWatch).

  • Experience with ETL and BI tools such as Tableau.

Joining SoftTeco you also get:

  • A comfortable office in Warsaw - if you like working in the office.

  • Flexible working hours.

  • Additional bonuses (health insurance, fitness center attendance, participation in conferences, courses, various training programs, and much more).

  • Educational programs (including English and Polish courses).

Location: Poland, Ukraine.

50 - 100
Fintech/Banking, Travel, IoT, Machine Learning, Edtech/Education

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