Risk Operations Manager

Here at Growe, we operate boldly in the iGaming and Entertainment industries, uniting brands worldwide and gathering expertise from diverse markets.

We focus on developing and implementing cutting-edge technology platforms and payment solutions, propelling assets' expansion and sustainable growth. We dare to unlock potential and seize opportunities, from launching new iGaming brands in Asia, Africa, and Latin America to providing exceptional possibilities to our team players and an extraordinary chance to succeed.

We create a talented team, enabling us to maintain at the leading positions in technological and marketing accomplishments, constantly overcoming new horizons.

At Growe, there are no limits to our ambitions! We boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry.

Are you ready to grow with us?

Growe welcomes those who are excited to:

• Control of the timely and effective results delivery by Operations Team Leads (Casino and Sport), using SLA traction;

• Save money for the company through the good work of the operational department;

• Resolute problematic and high-value cases in sports, payment, and casinos;

• Notify higher Management about unresolved risk issues, and not covered by department risk zones;

• Propose improvements for more effective finding new fraud users.

We need your professional experience:

• 1 year of experience as a Risk manager;

• Experience in quickly reacting and providing solutions for newly appeared urgent cases;

• Ability to convince the person, fix the person's mistakes, and resolve the person's problem on the way to growing;

• Experience in presenting risk teamwork results simply and easily;

• Ability to see forward and understand how updates and changes would influence the risk team;

•  Understanding people's psychology, motivations, beliefs, convictions, strong parts, and fears;

• Knowledge of Excel, Jira, and Backoffices.

We appreciate if you have those personal features:

• Logic and systemic type of thinking and making judgments based on results and numbers;

• Self-dependence, responsibility;

• Multitasking and problem-solving skills.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

What we offer:

• Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.);

• 100 % paid sick leaves;

• Paid vacation;

• Annual salary review (based on performance);

• OKR-based bonus system;

• Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.;

• Personal development plan;

• Corporate events and team-building activities.